FAQs for rescues

FAQs for pound pullers and rescues

1. What is Pounds for Poundies?

2. What dogs are featured on Pounds for Poundies?

3. As a pound puller, how can I have the dogs I help featured on Pounds for Poundies?

4. How do I know how much is in a dog’s fund?

5. What can Pounds for Poundies funds be used for?

6. I’ve taken a dog with Pounds for Poundies funds: how do I claim his or her funds?

7. I think a dog I took has a Pounds for Poundies fund but I’ve not received an email; what should I do?

8. How do you pay the Poundies’ funds to rescues?

9. Why don’t you pay the funds in a lump sum?

10. How do I claim transport costs?

11. Why do I have to agree to the Pounds for Poundies Terms and Conditions?

12. What if I would prefer not to agree to the Pounds for Poundies Terms and Conditions?

13. How long do I have to claim the funds?

 

FAQs for pound pullers and rescues

1. What is Pounds for Poundies?

Pounds for Poundies is a Scottish Charitable Incorporated Organisation (SCIO), registered charity number SC044405 which works to raise the vital rescue funds required to save the lives of dogs on death row in pounds in the UK.

We help to raise the vital funds needed by pound helpers and rescues to help save the individual dogs they save from death row by giving each Poundie his or her own page, which makes it possible for people to donate to these individual dogs while they are in the pound. We also have an Emergency Fund that is used for emergency rescue costs such as Emergency Boarding, transport or vital vet costs for Poundies who don’t themselves have much in their own funds. We then distribute these funds as needed to help save with the rescue of each dog; to pay for vital rescue costs such as transport, emergency boarding, neutering, vaccinations, microchipping and other vet treatment. All donors are then given an update on how their donation has specifically helped the Poundie they supported.

2. What dogs are featured on Pounds for Poundies?

We work with a number of pound helper groups and feature their dogs on the site. The pound puller groups and individual pound pullers we currently work with are: Jacob’s Pound Dogs UK, Helping Yorkshire Poundies, Scottish Pound Dogs, Rochdale Dog Rescue, Angie Wareham, Dabbie Jager, Cathy Holding, and Hound from the Pound.

3. As a pound puller, how can I have the dogs I help featured on Pounds for Poundies?

Although our volunteers are extremely stretched, we will always endeavour to help as many pound pullers and dogs as we can. If you are a pound puller and you would like to chat to us about having your Poundies featured on the site, please email us at donate@poundsforpoundies.co.uk and we will be happy to discuss it further.

4. How do I know how much is in a dog’s fund?

Each dog has his or her own page and on this you will find details of their individual donations and their total fund.

5. What can Pounds for Poundies funds be used for?

The dogs’ Pounds for Poundies funds can be used for transport, emergency boarding, neutering, vaccinations, microchipping and other vet costs.

6. I’ve taken a dog with Pounds for Poundies funds: how do I claim his or her funds?

If you haven’t already heard from us via email, please email us at donate@poundsforpoundies.co.uk with details of the dog you have taken (his or her name and pound helper). We will then send you an email with information on how to claim their funds and the Pounds for Poundies Terms and Conditions and Agreement. ¬†Once we have received these we will¬† then either reimburse your costs upon receipt of invoices or pay directly to your vet/eb kennels/transporters, whichever you prefer. Please email us at donate@poundsforpoundies.co.uk with your preferred way of claiming and invoices or vet/EB kennel details for direct payment (including dates of treatment if funds need to be paid on the day of the dog’s treatment).

7. I think a dog I took has a Pounds for Poundies fund but I’ve not received an email; what should I do?

When a dog goes to rescue, wherever possible we ask their pound helpers for their rescue details and email their rescue to inform them about their funds. We use either an email address provided by the rescue directly, from the dog’s pound puller, or an email address taken from the rescue’s facebook page or website. However, with so many Poundies featured on the site we are very stretched and sometimes aren’t able to get in touch straight away. If you have taken a Poundie who has Pounds for Poundies funds but you haven’t heard from us yet please email us at donate@poundsforpoundies.co.uk and we will be happy to send you the information on how to claim their fund.

8. How do you pay the Poundies’ funds to rescues?

We can either pay directly to your vet or EB kennels or reimburse your costs upon receipt of invoices (posted or scanned) detailing the dog’s treatment and the dog’s name. We can reimburse you via PayPal or BACS directly into your bank account. We cannot pay any funds without receiving an invoice as we must provide invoices for all payments to our independent auditors for our annual accounts which are submitted to the Office for the Scottish Charity Regulator. Invoices along with your rescue name, payment information (BACS details or PayPal email address), if not already detailed on the Agreement, and dog’s name should be sent to donate@poundsforpoundies.co.uk if you wish us to reimburse costs already incurred.

9. Why don’t you pay the funds in a lump sum?

When donors donate, they do so to individual dogs and we assure donors that we will do all that we can to make sure that their donations are used to help that specific Poundie. In order to do this, and to ensure that we have all the information we need for our accounts, independent auditors and the Office for the Scottish Charity Regulator, we need to have invoices for all payments made to tie up with the specific dogs’ funds.

10. How do I claim transport costs?

We will send you a transport claim form which you can complete to reclaim transport costs or we can pay your transporters directly prior to the transport run. We have to receive completed transport claim forms prior to payment as they are needed to calculate the payment claim and for our independent auditors. Payments are made based on the RAC cost calculations for the postcodes given.

11. Why do I have to agree to the Pounds for Poundies Terms and Conditions?

As we are distributing donations on behalf of donors, we are obliged to do all we can to make sure that their donations are distributed to rescues that have in place standard good practice rescue policies. When our donors donate, they do this based on our assurance that we will ask all rescues to confirm that they have these rescue policies in place. In order to do this we ask that rescues agree to our Terms and Conditions by completing the Agreement, confirming that they have those rescue policies in place . We are unable to distribute any funds until we have received a completed Agreement Form, which we keep on file and which enables us to assure donors that we have done all we can to ensure that we have distributed their donations in accordance with the conditions under which they donated.

12. What if I would prefer not to agree to the Pounds for Poundies Terms and Conditions?

If you prefer not to agree to the Pounds for Poundies Terms and Conditions or complete the Agreement, please advise us by email as soon as possible. We will then offer the donations to the donors for refund or reallocate to another urgent Poundie.

13. How long do I have to claim the funds?

We endeavor to email rescues who have taken dogs who have Pounds for Poundies funds. If we have received a reply and completed Agreement, we will hold the funds for three months from the date of receiving this and ask that if longer is needed to claim them that we are advised by email within this three month period.

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